While they initially began to service the Marlborough viticultural industry, their client base has expanded to include horticulture labour hire, factory labour and a wide range of general labour hire – right down to bird scaring and pest control.

They hold an RSE status and bring in staff from the Pacific Islands when there are local labour shortages and they pride themselves on their training and fair and welcoming treatment of staff.

With some 16 permanent staff and up to 120 casual staff in peak times managing the payroll used to be complex and time-consuming.

Barbara Mortensen explains:

We have RSE staff from Vanuatu, Kiribati and Tuvalu and Kiwi staff and we also employ backpackers, so there’s a lot of record-keeping and you need good systems to make sure you keep on top of things and that’s where Crystal Payroll is good – particularly on piece rates.

It’s in those complex piece rates and paid break calculations that Crystal Payroll really excels.  Performing the calculations clearly and simply, ensuring everyone is getting paid fairly and correctly.

Craig sees the benefit very clearly.  “Since we adopted Crystal Payroll, our administration has really cut right down, saving us a lot of hours and we’ve been able to work on our business a lot more instead of processing data.”