Hell Pizza Cuba Street Case StudyHow Hell Pizza Cuba Street Found a Slice of Heaven with Crystal Payroll.

In the sizzling world of pizza, every topping matters, from the ripest tomato to the tastiest pepperoni. But at Hell Pizza Cuba Street, they’ve discovered another ingredient that's just as crucial for their recipe of success – the right payroll system.

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Testimony from Nirali, owner of Hell Pizza Cuba Street

In the sizzling world of pizza, every topping matters, from the ripest tomato to the tastiest pepperoni. But at Hell Pizza Cuba Street, they’ve discovered another ingredient that’s just as crucial for their recipe of success – the right payroll system.

Back in 2021, amidst the turbulent challenges businesses faced, Nirali, the owner of Hell Pizza Cuba Street felt a need to streamline their payroll operations. Their previous desktop-based system was slowly becoming a bottleneck. Between the time-consuming pay processing and the lackluster support, the system was proving more cumbersome than useful. With a dedicated team of 35 employees, Nirali knew that a more efficient system was needed.

Enter Crystal Payroll. Recommended to Nirali by another Hell Pizza franchise, it presented itself as the clear solution. Although the decision to switch from a lower cost desktop-based system might raise eyebrows, Nirali saw the bigger picture. She recognized the need for versatility, and that’s precisely what Crystal Payroll offered. Crystal’s cloud-based system stood in stark contrast to traditional desktop systems, offering flexibility and the freedom to manage payroll operations from virtually anywhere.

Making the change.

Taking the leap, they switched over, and the benefits? Almost immediate. Gone were the days of tedious payroll chores. In an industry where employee hours can vary significantly week by week, the capability to easily understand and calculate the average daily pay is invaluable. With Crystal’s intuitive system, even the varying weekly hours of 35 employees became a breeze to manage. Nirali happily remarks, “The average daily pay calculation? Crystal makes it straightforward and so easy to understand.” Additionally, the final calculations during employee terminations are automated, eliminating any potential for errors.

Onboarding into Crystal Payroll was also a breeze, with easy data transfer and training processes. Crystal Payroll took on the responsibility of importing historical data, ensuring past records not lost and maintained. Furthermore, the training provided ensured the Hell Pizza team was able to use the system to its fullest.

Of course, no system is complete without top-tier support. Quick, efficient, and always on hand to address queries, Crystal’s support team truly made a difference for Nirali in making sure any payroll questions were answered within the hour.

Seamless Integrations.

On top of the list of benefits was the integration with MyHellHole/Styx. As one of the main reasons for Nirali’s decision for the switch, this integration transformed the entire payroll process. With the MyHellHole integration, generating a timesheet file became a matter of a few clicks. And once that’s ready, it’s directly imported into the Crystal Payroll system in seconds, cutting down what used to be hours of manual input and verification. With the removed redundancies and streamlined operations, everything just melted together seamlessly.

Nirali sums up her experience with Crystal Payroll, saying,

Since I have started using Crystal Payroll, I have never felt stuck when processing payroll. The system is so easy to use. Whenever there is a new Hell Pizza franchise opening, I always recommend Crystal Payroll.

From the crisp crust to the perfect payroll, Hell Pizza Cuba Street’s transition to Crystal Payroll is a testament to why the right backend ingredients are just as vital for success. Nirali’s switch to Crystal Payroll showcases that the right decisions are being made both in the kitchen and in business. It’s clear that every choice made here – be it on the menu or in management – is a slice of perfection.