

Happy New Year!
As we enter 2025, we’re proud to reflect on a successful and smooth December—traditionally the busiest and most chaotic time of the year. Our system performed exceptionally well, ensuring everyone completed their payroll on time without any disruptions.
Thanks to our incredible bureau and support teams, who handled the holiday season seamlessly despite reduced staff, payroll remained stress-free for our clients. Their dedication ensured that businesses across New Zealand could close out the year with confidence.
Building on this momentum, we’re excited to make 2025 another year of success – where we keep payroll effortless, cost-effective, and backed by top-tier service for all our users.
Read on for the latest updates and announcements.

Celebrating 20 Years of Payroll Clarity
Crystal Payroll is turning 20! That’s two decades of helping Kiwi businesses manage payroll with clarity and ease. To celebrate this milestone, we have some exciting surprises in store 👀.
Keep an eye on our social media channels for more details coming soon!
📬Follow us on Facebook, Instagram, or LinkedIn, and don’t forget to subscribe to our newsletter for quarterly updates on all important payroll matters.

⚠️ Stay Alert: Beware of Scam Emails
We’ve been made aware of phishing emails falsely using the Crystal Payroll name and email domain. Please note that we do not use email addresses like:
contact_support.<random3characters>@crystalpayroll.co.nz.
For example, “contact_support.xyz@crystalpayroll.co.nz” is not an official Crystal Payroll email address.
If you receive an email from this address or similar, it does not come from our web servers but from other compromised hosts worldwide.
Please also note our email domain is @crystalpayroll.co.nz. NOT @crystalpayroll.com.
Our official support email is support@crystalpayroll.co.nz.
To protect yourself:
- Always double-check the sender’s email address before responding.
- Avoid clicking on unexpected links or downloading attachments from unfamiliar messages.
- If you receive a suspicious email claiming to be from Crystal Payroll, do not reply. Instead, forward it to support@crystalpayroll.co.nz so we can verify its authenticity.
At Crystal Payroll, your security is important to us. Please stay vigilant with emails—scammers may try to impersonate trusted services like ours. Always double-check the sender’s address and be cautious with unexpected links or attachments. If something seems off, don’t hesitate to reach out to us at support@crystalpayroll.co.nz, or call us at (09) 480 0123. We’re here to help keep your information safe.

Accredited Partners – Get Listed on Our Website!
If you’re an accredited Crystal Payroll partner* and would like your firm featured on our Recommended Partners page, we’d love to showcase you!
Submit your logo, blurb, and contact details to marketing@crystalpayroll.co.nz and we’ll add your details to our website.
*with at least 20 active clients
Not an accredited partner yet? 🚀Level up your Crystal Payroll skills in 2025!
Becoming Crystal Payroll accredited means mastering payroll with confidence—giving you the skills to troubleshoot and use your payroll system like a pro.
✨ Our first accreditation session kicks off Wednesday, 29th January! Dates for the whole programme are as follows:
- Module One: 29th of January
- Module Two: 12th February
- Module Three: 26th February
Spots and programme availability are limited, so don’t miss out—secure your place now!
For more information on the programme and what it involves, go to our Advisor Certification Programme page.

Refer a Friend & Earn Rewards
Start the year off right by sharing the benefits of Crystal Payroll with your network! Our “Refer a Friend” programme lets you earn $50 credit for every successful referral.
It’s easy just:
- Visit our Refer a Friend page.
- Fill out the simple referral form.
- Receive your reward when your referral is signed up with us!
Give the gift of a payroll system that takes the headache out of payroll —while getting yourself rewarded too!
Thank you for choosing Crystal Payroll. We look forward to another year of supporting Kiwi businesses with simple, clear, and easy payroll.
The Crystal Payroll Team